Original topic:

Screen randomly turning off and locking during active use

(Topic created on: 2 weeks ago)
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avirat_hasan
Active Level 3
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Galaxy S
I'm facing a serious issue with my Samsung Galaxy S22 Ultra. While I'm actively using the phone - like scrolling Facebook, chatting on WhatsApp, or browsing the internet - the screen suddenly turns off and locks by itself. It's not a full shutdown or restart; it behaves as if I manually pressed the power button, even though I didn't.

This happens frequently, multiple times a day, and it's making the phone extremely difficult to use. I have already:Updated the software to the latest version

Performed a full factory reset

Disabled power saving mode and gesture settings

Checked the device using Samsung Members diagnostics (no issues found)

Made sure the phone is not overheating

Tried Safe Mode to rule out third-party apps
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Galaxy S
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