Original topic:

Screen lock clock issue

(Topic created on: 12-03-2025 05:06 PM)
189 Views
priyank23
Active Level 3
Options
Galaxy S
My clock automatically top to mid one many times hows this resolve this issue ? 
image


5 Comments
KaranS24plus
Active Level 8
Galaxy S
What model are you using?
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priyank23
Active Level 3
Galaxy S
S23
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KiranKing
Active Level 7
Galaxy S
I think that might not be an issue, hope you are using lockscreen module from GoodLock. And because of the changes made there, it appeared in the middle. If you turn off the lockscreen function from Good Lock, this will get resolved and your time appears on the Top.
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priyank23
Active Level 3
Galaxy S
Am not using good lock app for screen lock
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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