Original topic:

Screen lock . Device getting locked issue.

(Topic created on: 10-29-2019 07:38 PM)
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charanteja
Active Level 3
Options
Galaxy S
Hello Samsung,

Last night many users in India region had faced a similar issue of device getting locked. Everyone had to factory reset their device losing their data. Post that there were problems with Google services.

Now we cannot update the security settings as the device is throwing below error.

"Screen lock was already changed. Try again with new Screen lock."

image



THIS IS A SERIOUS PROBLEM AND REQUIRE IMMEDIATE ATTENTION.

#Devicelock #screenlock #oneui2beta #seriousissue
2 Comments
Nani21
Active Level 6
Galaxy S
a update has been released. check your notice section and try updating.
Thank you.
charanteja
Active Level 3
Galaxy S
yes good response from Samsung. they identified fix in less than 12 hours.
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