Screen Replacement

[DocPrax]

I got a small crack in my s23 ultra screen within a week of my purchase, I didn't drop it anywhere. I don't know how it happened. I am under samsung care plus for 2yrs from now. Can I go for a new mobile considering it a defect in the product or can I go for screen replacement. 

If I do either of this, how much will I be charged holding the exclusive samsung galaxy care+ plan?

[_Dharmik_patel_212_ · Accepted solution]

As per my personal experience new device is good. Back in 2013 i faced same problem. Replaced my screen from samsung care and it didn't work properly for 2 months. It suddenly stopped working. When You can get new device then why are you considering to repairing.

If you find my advice helpful. You can click on 3 dots near my comment and accept it as a solution to help others. This mean a lot to me. Thank you😊

[DocPrax]

How to claim for that?

[_Dharmik_patel_212_]

You can visit Samsung care and discuss the matter with them. And then they'll give you options according to your Samsung care plus plan.

If you find my advice helpful. You can click on 3 dots near my comment and accept it as a solution to help others. This mean a lot to me. Thank you😊

[maheshtidhaniya]

You will have to pay atleast ₹1900 for screen replacement

[Soham30]

Apple iphone is much better than samsung

[Dr_Vivekvh]

👌🤣🤣🤣🤣

[GOPINATH-R]

Sad 😔