Original topic:

Samsung service helps in display line issue

(Topic created on: 10-01-2024 10:12 PM)
836 Views
Glimpse
Expert Level 5
Options
Galaxy S
Hi friends,

Recently Post the security patch update of September in S21 FE I had a yellow line in the centre of the display and experienced very low battery backup. I went to the service centre yesterday itself by evening around 6 pm. Service centre people took my smartphone after checking the bills as the device is already 1.5 years old , still they told me that the display will be replaced as many customers are facing similar issues Post the September security patch update for S21 FE. 

By today evening they reached out to me giving the smartphone replacing both screen and battery as both has certain issues. I hope this is great gesture from the side of Samsung to help and hold their customers. 

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9 Comments
Prashantbgh
Active Level 10
Galaxy S
I have also experiencing this excellency move by Samsung service team at my location ❤
Glimpse
Expert Level 5
Galaxy S
Great. 🙏. I feel the Samsung team in muvattupuzha Kerala did a reasonably good job. If my smartphone works long 🫠
Aj1905
Active Level 7
Galaxy S
Good job done by samsung service❤🙏 team
Glimpse
Expert Level 5
Galaxy S
Yes felt the same
Ritwiksondhi
Active Level 7
Galaxy S
This is a great update. My cousin is also facing green line issue on his S21FE, I'll push him to go the service centre ASAP.
Glimpse
Expert Level 5
Galaxy S
For your kind information, the date ended last day it seems. Please make a call to customer care. I made a call urgently and just got a feedback from them
bold
Expert Level 5
Galaxy S
This is really good news, brother. I am glad to know that your problem was solved without any hassle. Many congratulations.
Glimpse
Expert Level 5
Galaxy S
Yeah . Thank god
drmed
Beginner Level 2
Galaxy S
Did u update September patch update afterwards ? Means is it safe ..?
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