Original topic:

Samsung s23 battery not charging beyond 77 after updated to April security patch

(Topic created on: 04-13-2023 11:06 AM)
1461 Views
Raj_999
Active Level 1
Options
Galaxy S
Hi, I have updated my s23 phone 2 days ago.From that I observed that phone is not charging beyond 77%, even it comes to 75% when I tried to charge it was there at 75%. Can anyone suggest what can I do to fix this.
4 Comments
Basuki-India
Active Level 3
Galaxy S
Same here...after 80% ..it shows charger connrcted instead of time remaining..#S23 is a shitt..
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Basuki-India
Active Level 3
Galaxy S
You people are not expert enough to solve this issue..
Past 2 months..i have informed hell lot of time..but you/your service center says phone is perfect & this is not a issue..
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Shank1995
Beginner Level 3
Galaxy S
Same thing is happening to my device as well it stop at 77 or 78 percent.
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