Samsung s22 ultra wallpaper turning black

[bunnysunny]

Hi guys offlately ive been facing this issue of my lock screen aswell as home screen wallpaper vanishing n screen being black what do i do to fix it also is there any threat?

[dr_Interchupipi_v56]

Switch off this

[bunnysunny]

This dims the display or it makes complete black? Bcz i had kept it on always n this issue happened today twice in months

[dr_Interchupipi_v56]

Off it then see ...

[bunnysunny]

Yup brother did it while i was trying to find out actual reason , and i havent faced issue since then bt i thought someone wud give a concrete reason behind it....thanks for the help

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[sid54321]

 your reply is even more frustrating...

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.

We request you to kindly share your contact details with the preferred date and time of calling

Phone number :

Preferred date of Calling:

Preferred time of calling:

Thank you for writing to us.

[sid54321]

Earlier mine was perfect but just after the update (a week ago) I am facing it too...so much frustrating that's why Apple wins...