Original topic:

Samsung galaxy s7 network problem

(Topic created on: 03-26-2018 09:22 AM)
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vishalshiv1
Active Level 4
Options
Galaxy S
I am using Samsung galaxy s7 and the network providers Jio and airtel. All are know that Jio only work in 4G LTE network.
Some time I am use airtel internet pack in second sim, that time I need to change mobile data to airtel sim card, during the change the sim automatically changing the network mode LTE,3G,4G(auto connect) to airtel , here airtel not need the LTE and Jio need the LTE to provide the basic things. After the change Jio sim card is disconnected because the absence of LTE network.
l am try again and again to set Jio sim permanently LTE only option but it is not work, when the data network option change to a second network, the network mode will be automatically change, which network use data connection only that network can get the LTE option.
Please help me to fix this problem.
You can add LTE sim option to both sim slot if it is not possible during some hardware problems.
Please remove the automatically sim mode shifting option when the data network change, after providing this option we can set a network in LTE and use data connection in another network in 3G or 2G mode.
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9 Comments
Rishikanji
Active Level 10
Galaxy S
most of smartphone does not support dual sim 4g at same time...but yes it is possible that 2nd sim uses 3g at the time of internet usage will be helpfull..
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vishalshiv1
Active Level 4
Galaxy S
Samsung galaxy s7 is not working on 2g or 3g network
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admin_
Expert Level 5
Galaxy S
Thank you for reaching out to the Samsung community! Our development team will review it and if feasible we'll try to implement. Keep Posting!

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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vishalshiv1
Active Level 4
Galaxy S
Not opening live chat
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vishalshiv1
Active Level 4
Galaxy S
Samsung j3 got April ota update when we get ???
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bikashdewri
Active Level 1
Galaxy S
I too have the same problem. Samsung need to improve the network service.
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vishalshiv1
Active Level 4
Galaxy S
yes
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rkrahul72044
Active Level 1
Galaxy S
bhai s7 edge me offline radio kese chlana hai halp me
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KumarAstro
Beginner Level 2
Galaxy S
I am using Samsung galaxy s7 and the network providers Jio and bsnl. All are know that Jio only work in 4G LTE network.
Some time I am use bsnl internet pack in second sim, that time I need to change mobile data to bsnl sim card, during the change the sim automatically changing the network mode LTE,3G,4G(auto connect) to bsnl , here bsnl not need the LTE and Jio need the LTE to provide the basic things. After the change Jio sim card is disconnected because the absence of LTE network.

Please help me to fix this problem.
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