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03-26-2018 09:22 AM in
Galaxy SSome time I am use airtel internet pack in second sim, that time I need to change mobile data to airtel sim card, during the change the sim automatically changing the network mode LTE,3G,4G(auto connect) to airtel , here airtel not need the LTE and Jio need the LTE to provide the basic things. After the change Jio sim card is disconnected because the absence of LTE network.
l am try again and again to set Jio sim permanently LTE only option but it is not work, when the data network option change to a second network, the network mode will be automatically change, which network use data connection only that network can get the LTE option.
Please help me to fix this problem.
You can add LTE sim option to both sim slot if it is not possible during some hardware problems.
Please remove the automatically sim mode shifting option when the data network change, after providing this option we can set a network in LTE and use data connection in another network in 3G or 2G mode.

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03-26-2018 09:39 AM in
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03-26-2018 10:14 AM in
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03-26-2018 04:37 PM in
Galaxy SBe sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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03-26-2018 10:00 PM in
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04-01-2018 05:00 PM in
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04-03-2018 11:04 PM in
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04-04-2018 12:42 AM in
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04-30-2018 12:10 AM in
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08-12-2021 11:47 AM in
Galaxy SSome time I am use bsnl internet pack in second sim, that time I need to change mobile data to bsnl sim card, during the change the sim automatically changing the network mode LTE,3G,4G(auto connect) to bsnl , here bsnl not need the LTE and Jio need the LTE to provide the basic things. After the change Jio sim card is disconnected because the absence of LTE network.
Please help me to fix this problem.
