Robin3
Beginner Level 2
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05-03-2017 05:31 PM in
Galaxy S
My Samsung Galaxy S7 Edge have a ScreenBlackout problem it just becomes dead and After pressing all the button and holding them for 10 Seconds it gets started having this problem very much. Help me to resolve .
2 Comments
Adhith
Active Level 7
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05-03-2017 05:32 PM in
Galaxy S
I had the same problem on my S6 Edge. It should be a software issue.
Subzero355
Active Level 7
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05-03-2017 10:25 PM in
Galaxy S
it's probably a 3rd party app that's causing it to blackout, Boot into safe mode and see if the problem is gone, if yes, then find the last app you remember installing before this has occurred
to Boot into safe mode - Turn off the phone - hold the volume up and Power button
release the power button when you see Samsung logo and keep holding Volume Up and release it when the phone is booted.
to Boot into safe mode - Turn off the phone - hold the volume up and Power button
release the power button when you see Samsung logo and keep holding Volume Up and release it when the phone is booted.
