Original topic:

Samsung galaxy s10 lite focus hunting

(Topic created on: 08-27-2020 07:38 PM)
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mohipghosh
Active Level 1
Options
Galaxy S
So i have recently purchased galaxy s10 lite and I noticed that while recording video there is focus hunting issue ..happens in artificial or fim lighting condition. 
4 Comments
ags12
Active Level 6
Galaxy S
Samen here in a71 sometimes and also in m31s. It seems we have to live with it.
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Galaxy S
I dont have it in my A71. Visit service center and get firmware flashed again.
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve this issue kindly follow the given below steps:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
>>> How to reset :- Settings>General Management>Reset

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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mohipghosh
Active Level 1
Galaxy S
It has nothing to do with my device as on other devices also i have seen this issue..and with 3rd party camera app the focus works much better. Provide us with camera software update instead of making excuses
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