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Original topic:

Samsung Wallet not working on my phone

(Topic created on: 05-06-2024 01:14 PM)
950 Views
jarguedas
Beginner Level 2
Options
Galaxy S

Hello!

My Samsung Wallet on my Galaxy S23 hasn't been working for weeks. I get an error message saying "Couldn't set Samsung Wallet verification method". I contacted the Samsung support. They couldn't help me and said I'd hear back from them via e-mail. That was three weeks ago and nothing happened.

Here's the list of things I've already tried, in no particular order:

- Clear the Samsung Wallet cache and data

- Uninstall and reinstall the app

- Restart the phone

- Update my phone's software

  • - Sign out of my Samsung account on my device, restart the phone and sign in to all apps again

- Contact the Samsung support

Is anyone else experiencing this problem? Do you have any solution? I'd greatly appreciate any help :)

 

6 Comments
TeeA
Active Level 8
Galaxy S
If you reinstalled it from the Galaxy Store, uninstall it and download the one from the Play Store or vice versa maybe that might work 🤷🏾
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MoBaggioo
Active Level 1
Galaxy S

I have the same problem on my s22 ultra .. Unfortunately no solution till now 

0 Likes
Mirakuru_ZA
Active Level 6
Galaxy S
Check your phone's CSC. Sometimes, depending on where you bought your phone from the CSC might be set to a region that doesn't support Samsung Wallet.

South African CSC is XFA.
0 Likes
MoBaggioo
Active Level 1
Galaxy S

A friend of mine solved this issue by doing a factory reset . Thanks Samsung for ignoring us 

0 Likes
Erykah
Beginner Level 3
Galaxy S

My S22+ is having the same issue. It stopped working and nothing works to fix it. 

0 Likes
AnderiDr
Beginner Level 2
Galaxy S

I have the same problems on my s21 ultra. After the last update, Google wallet is not working. I contact the Google wallet support, but they don't have the solution. I am very disappointed....

0 Likes