Original topic:

Samsung S24 ultra random reboot

(Topic created on: 04-12-2024 11:36 PM)
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Shamsan007
Beginner Level 2
Options
Galaxy S
I bought my S24u two months ago, sudden reboot after the first month 

I have done all the suggestions and recommendations but the problem still.
4 Comments
TimonN
Expert Level 4
Galaxy S
Check

Settings > Device Care > Auto Optimization > Auto Restart
Shamsan007
Beginner Level 2
Galaxy S
Even if disabling auto restart, it reboot

Disabled fingerprint lock, still reboot randomly 😭
TimonN
Expert Level 4
Galaxy S
Try resetting phone if that also doesn't help then please visit Samsung service center.
Samsung_specialist
Community Manager
Options
Galaxy S

Please accept our apology for this , you my try these steps:

- Close power-hungry apps or features.
- Check the battery.
- Check the Power key or Side key.
- Charge the device.
- Disable Auto-restart on the phone.
- Reboot the phone or tablet in safe mode.
- Perform a factory data reset on your phone or tablet.
https://www.samsung.com/ae/support/mobile-devices/samsung-phone-unexpectedly-powers-off/

If the problem still persists please visit the nearest service center to you https://www.samsung.com/ae/support/service-center/

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