Original topic:

Samsung S21 Ultra restart again again

(Topic created on: 11-30-2021 08:09 PM)
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Surajsurve71
Active Level 1
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Galaxy S
Samsung S21 Ultra restart again again 

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2 Comments
cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function

There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:

Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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Anonymous
Not applicable
Galaxy S
https://chat.whatsapp.com/JI7z525BMv8BthAB2uEpEo

Join this what's app group that if you have Samsung S21 models with randomly restarting problems
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