Samsung S21 Ultra Screen Blackout

[Aslam]

It's ashamed to inform that samsung customer service are telling,they are not having parts for S21ULTRA 5G which is there latest flagship.service req no-4324698299. It's been 9 days &they are telling we don't have stock.

 Second reason they are showing logistic delay but mysteriously all logistics are working,i had received my 2 amazon products just today itself.just thinking how poor their service experience.

Reason to put service centre is- 

 I was simply using my phone and suddenly it got blackout.i can feel the vibration but no display.

Just think while you are paying 1 lakh rupees and your phone suddenly stopped working.

I have been using samsung flagship phones from past 5 years but this time i may have to shift of other brand,rather than wasting 1 lakh over this type of manufacturing defected phone's & their delay service time.Service request Number-4324698299. Model No-Samsung S21 Ultra 5g Exynos indian version.Already submitted phone to service centre on 17/05/2021. Kindly fix it quickly.

 I want to aware guys those who are using or planning for s21ultra have look into this matter and decide.

[chintanpadhiyar]

Even with stock it will be dispotining to see ur new device repaired which costs such high value....Samsung loosing their flagship customers

I am one of them

[chintanpadhiyar]

Don't accept the device without complete check as their service centers have habit of bluffing...once you take it u have to manage....Samsung customer care is not in India....
They are sleeping in Seoul, S.K.