Samsung Notes, my docs and files(locked) are inaccessible offline.

[Seanus]

I have this problem with the "samsung notes" application. I was a regular S23 user and upgraded recently to S23 Ultra and noticed that i cannot open my locked notes in my s23 ultra unless i will connect to the internet which was not a problem when i am still in the regular s23 model. I am having a hard time figuring out where's the problem is coming from cause i saved some of the important details there.

[akrammi]

I never been comfortable with samsung Notes.
I use Google Keep Notes and I am very happy with it. Smooth transfer from old to new mobile. Many editing options. More then one gmail accounts can be used seggregate data.

[Seanus]

The only thing i hate in google Keep is that i cannot lock a specific note.

[akrammi]

True but you can use 2 accounts to hide contents that you do not want to keep them infront.
Its your's choice.

[Seanus]

👍 👌

[Samsung_specialist]

We apologize for the experience you went through, Kindly check if you are signed in with your Samsung account to be able to access the locked notes.

[Seanus]

Yes. I am signed in and i can open the locked notes. The only problem is that i cant access them without internet which was not a problem with my regular s23 before.