Samsung Main Camera issue

[am4nverma]

I have recently purchased the galaxy s21 ultra 5G, however there is a issue with the focus of camera app, same goes with instagram, and other social media platform

 When I click photo with 0.6X everything seems good

 But when I click picture with 1X the picture is blurry and not clear

 Going above working fine.

 I have even tried to reset setting for camera app deleted caches cleared data but still issue persists.

 Is it worth to buy a 1 lakh rs phone, facing such issue.

 Hate samsung for this

Please try to solve this issue

[aaRJae]

What software version are you on

[am4nverma]

Software version

[NihalCaptures]

Tap to focus, click on normal 4:3/ 3:4 format and not at 108mp, frame the subject properly and conveniently, and more over chill

[am4nverma]

No it won't helped

[NihalCaptures]

Oh **bleep**

[Maverick77]

Its a hardware fault.
Go replace it.
Sometimes software flash also works like in my case.

[am4nverma]

Sure need to check with samsung but customer support did something with device but nothing seeems to work

[am4nverma]

Even tried safe mode but nothing seems to working

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support