NirajS20
Active Level 2
Hey Samsung! 
Since past one week my Samsung Internet browser is getting crashed whenever l open the secret tab (incognito tab) . This happens on my Galaxy S20 Exynos variant here in India 🇮🇳. Although recently the phone got updated to Android 11 and One UI 3.0 still the problem persists. Tried clearing the cache memory, force stop and what not..... 
Please rectify the problem ASAP as I'm heavily using Samsung Internet browser app. I'm now compelled to use Google browser.....
5 Comments
Sidhabhi
Perform normal phone reset settings once

settings>general management>select reset>click on reset settings
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this will apply to all settings..... almost factory reset for settings only?
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Yes, all settings will be changed to default(but not exactly like factory reset)
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NirajS20
Active Level 2
while trying to open only Secret tab incognito tab this happens.....

Screenshot_20201212-185425_One UI Home.jpg

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cs-member13
Active Level 10

Dear Samsung Member,


Greetings from Samsung Customer Support!


We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file again along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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