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Original topic:

Samsung Galaxy S23, S22 adaptive refresh rate broken after One UI 5.1 update

(Topic created on: 02-24-2023 12:56 AM)
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TheFastestIndian
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‎02-24-2023 12:56 AM (Last edited ‎02-24-2023 12:57 AM ) in 

Galaxy S

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According to user reports (gathered by PiunikaWeb), February 2023 firmware update broke the adaptive refresh rate function on the Samsung Galaxy S23, S23 Plus, and S23 Ultra. Users report that the scrolling experience on Galaxy S23 is not smooth in various apps such as Google Play.

Some S22 Ultra users are also facing lag issues in scrolling, this issue appears to be related to the One UI 5.1 software.

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cs_member8
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‎03-02-2023 02:57 PM in 

Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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