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04-27-2023 10:23 AM in
Galaxy S- Mark as New
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04-27-2023 10:45 AM in
Galaxy Shttps://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...

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04-27-2023 06:27 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1
Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.
Method 2
Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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04-28-2023 09:38 AM in
Galaxy SSuch a poor service. Yesterday I thought let's try to post in samsung members.
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04-28-2023 09:43 AM in
Galaxy SWhen I reached out to samsung and Samsung executive said, there should be a third party apps which are making a cause.
But even after restart, no third party apps. But no solution at all.
Seems wasted my money on this and this is so frustrating 😤

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04-29-2023 03:41 PM in
Galaxy S