Original topic:

Samsung Galaxy S10 suddenly reboots and apps crash a lot

(Topic created on: 01-03-2023 10:37 AM)
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MehranShahmiri
Beginner Level 2
Options
Galaxy S
I have a samsung s10 india variant and it restarts suddenly, apps are crashing, many times the samsung logo keeps on looping.

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4 Comments
Saran_p
Active Level 4
Galaxy S
Have you updated the software in recent times?
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MehranShahmiri
Beginner Level 2
Galaxy S
nope
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woaraj
Active Level 6
Galaxy S
Go to a service centre and get your battery checked.
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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