Original topic:

Samsung Bad Network Speeds [Network Band Selection Menu Required]

(Topic created on: 12-18-2023 10:26 AM)
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adityasingh1087
Active Level 4
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Galaxy S
Samsung should focus on the speed of the Network and not on the signal strength I am using S21 FE 5G [Exynos] and when it's on 4 signal strength it's on N78 Band but Samsung network policy always changes it to the n28 band which Is the slowest band whereas my other non Samsung 5g phones are always on n78 band Samsung should fix this problem or there phones are just a trash for 5G and will become worst 5g phone 

Also to note if you all cannot change your network policy then provide with our favorite menu the Band Selection Menu in the next update and fix this asap
2 Comments
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue. However, we are taking your valuable feedback regarding this:
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy S
Thank-you for replying so if my device will get one ui 6 then this issue will be fixed the samsung is prioritizing the speeds over the signals???? We majorly want n78 band to work always but it switches to n28
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