Original topic:

[SOLVED] Pink Verticle Line Issue in S22+ Display

(Topic created on: 05-19-2024 03:32 PM)
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Sherief95
Active Level 3
Options
Galaxy S
I got a pink vertical line on my 1 year old S22+ while I was using it couple weeks ago (Sun 5th May, 2024). When I looked around to see what caused it, I came to know this issue has affected so many other users of various amoled devices from Samsung.

When I reported the same to a Samsung Service Centre, they inspected my device and told me it's the same known issue but they no longer offer free service as that guidance has ended as of Apr 30, 2024.

Then I came across @Anand_Avnish's post:

As advised in that post and many others, I filed a complaint with National Consumers Helpline (ref. 5795373). Today (19th May) I got a call from Samsung support and they are not willing to offer assistance at all, repeating that my warranty expired. However, I'm not letting this go already. I asked them for further escalation and I'll be filing a case with the consumer court if that didn't help. 

I wrote this post just so others can understand how many others are facing the same issue and how pathetic Samsung's quality of product and service has become. I'll keep this post updated on how my effort goes into getting this mess fixed. 

Update (30th May):
After asking for further escalation, I got a call from a Customer Experience Manager the next day who then got me an approval to replace the display with only service charge (650/).
I submitted my phone to the nearest service center earlier this Monday and finally got my phone back today with new display.
29 Comments
rajarajeshwaran
Beginner Level 2
Galaxy S
Just now (29 oct 2024)got pink line on my s22 plus which is 1.4yr old
0 Likes
sandiixx
Beginner Level 2
Galaxy S
Same issue with my phone also !!
It effect my eyes also
Please solve it
0 Likes
noname12
Beginner Level 2
Galaxy S
Hi,

I also got a vertical pink line on my S22+.

Regarding inspection at service centre, can we get our phone back post inspection and escalate to Samsung? Or should we keep the phone at service centre till we solve the issue?
0 Likes
Mmaayyaa
Beginner Level 2
Galaxy S
Even i facing the same issue but none of the concerned team members is helping with the issue and mine is 2 year old s22+
0 Likes
Abhisekh29
Active Level 1
Galaxy S
Can you please upload the repair invoice so that I can use that as proof against them that if they are indeed offering free replacements to some people, why can't they give it for free to everyone. I am also facing this issue on my S22+ from 31st December 2024.
0 Likes
VysakhVikram
Active Level 1
Galaxy S
Same issue here , still not offering replacements from Samsung customer care.
Created job card from walk in service. Next step as you say is Complaining to consumer forum
0 Likes
pranays20
Active Level 1
Galaxy S
I am also facing a similar situation on my s22+. Fact is that I never updated since last 8 months. Also I had this issue in my S20+ now on S22+. It's so disappointing samsung has not improved a bit and again I have to go through this process.
0 Likes
ChinmayH
Beginner Level 2
Galaxy S
I've got same pink line on my s22 on 20th May 2025, out of nowhere suddenly
0 Likes
premal7111
Beginner Level 2
Galaxy S
I also face this issue after 1st July security patch update in my s22 plus please help
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cinoy
Beginner Level 2
Galaxy S
Yes same for me too
0 Likes