Original topic:

'SIM CARD CRASH' / No SIM Card found

(Topic created on: 05-08-2020 11:43 PM)
33820 Views
MasterBlasterIsh
Beginner Level 2
Options
Galaxy S
#simcardcrash #simnotworking

It's been less than one year and my Samsung S10 plus has shown signs of hardware issues. One day, all of a sudden, the sim card stopped working. This same sim card is working fine when I use it in another devices. The message appears "SIM CARD CRASH". I don't know what does it mean and the online portals haven't been on much help either. Request if the problem can be resolved.
17 Comments
MasterBlasterIsh
Beginner Level 2
Galaxy S
Do we have anyone having similar issue with S10/ S10 plus/ S10 lite handsets.
Members_YbLqoyI
Beginner Level 4
Galaxy S

Its been 8 months i bought the phone.Sparingly used and iam facing 
 #simcardcrash , very absurd.

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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

3. Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Members_KiKv9ua
Beginner Level 2
Galaxy S

17209775986096376452457643554112.jpg

 how can l resolve this phone

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MasterBlasterIsh
Beginner Level 2
Galaxy S
Thank you team Samsung for the revert.

The problem was with the sim card and it is a learning for all. In case you are facing such an issue, the sim card meshes get corrupted with continuous usage. Therefore, please get this checked with your respective service operators.
ifazm
Beginner Level 2
Galaxy S
sim has been working for a year, now it shows "ur simcard is not found"
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Members_YbLqoyI
Beginner Level 4
Galaxy S

#simcardcrash 
Yes, I am facing the same issue , My phone is Samsung Note 10 Lite.and iam going mad since 3 days.this happened while iam travelling which is very bad, where iam unable to connect with anyone nor do any phone pay or Gpay transactions.

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shri8605
Beginner Level 2
Galaxy S
My sim card crash from yesterday pls help me out
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mngoose
Beginner Level 2
Galaxy S
My sim card crash tuday pls help mee my mobail samsunga50s
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