Original topic:

S9+ Battery drain issue

(Topic created on: 09-17-2018 09:03 PM)
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asagar60
Active Level 1
Options
Galaxy S
I brought s9+ almost 6 months back. Initially it's battery backup was amazing. But now it's degraded to below normal. My on screen time is 5hrs 30 mins and total backup of 12 hrs when fully charged. I have disabled every setting but result is still the same. Battery drain issue is also observed even in idle mode

I have compared the battery life of with other s9+ (6 months old) . Results have a huge difference. The other device's estimated battery life is 1 day + when fully charged.

This change is observed after latest update (14th august)
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14 Comments
AvS1293
Active Level 4
Galaxy S
same problem mere ko vi he..my s9 plus 4 months old
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rajtamil1988
Active Level 7
Galaxy S
because of display no display have this kind of resolution
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asagar60
Active Level 1
Galaxy S
but then result should not be different with other s9+. does s9+ Battery affects this much within 6 months ??
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sumitnsinha
Active Level 6
Galaxy S
keep phone switched off when you dont need it. battery life will increase.
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Jackie1982
Active Level 7
Galaxy S
https://youtu.be/NodRNjfFNPU
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asagar60
Active Level 1
Galaxy S
I don't think that this video solved the battery issue . Please reply only if it's related to this query.
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admin_
Expert Level 5
Galaxy S
Thank you for Joining Samsung community. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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asagar60
Active Level 1
Galaxy S
hello , the link is unavailable. I 'll try the live chat option and share the result .
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Aakash77
Active Level 3
Galaxy S
same here it's battery life decreases day by day s9
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