Original topic:

S8 plus

(Topic created on: 11-21-2017 02:15 PM)
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Hawk21
Active Level 3
Options
Galaxy S
My fingerprint scanner is not workin properly no response to fingers nd screen starts too slow.
Any advice?
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2 Comments
Shakil
Active Level 2
Galaxy S
Delete your fingerprints from the settings and rescan your fingerprint. Hope this would help!
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admin_
Expert Level 5
Galaxy S
Thanks for Being a part of Samsung community. Would like to tell you Kindly follow the steps below to resolve your concern :-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch.


Be sure to hit ♡ when you find an answer that works for you.
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