Original topic:

S8 Plus screen washed out suddenly, sometime flickering

(Topic created on: 03-22-2020 06:50 PM)
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MukeshR
Active Level 1
Options
Galaxy S
Hi all! I was playing PUBG M last night and all of sudden,  my Samsung Galaxy S8 Plus display started looking washed out. Itwas just like turning on blue light filter. I tried factory reset and all other troubleshooting but it didnt work. 

It seems like it is software issue bcoz when I turn on Always On Display, the displays looks vibrant, crisp and sharp with deep black color. But when I unlock the phone the black looks like grey

Right mow my display also started flickering. Can anyone help me with this.
15 Comments
MukeshR
Active Level 1
Galaxy S
I encountered same problem with my Note 9 as well. The display looks different at different brightness level.
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MukeshR
Active Level 1
Galaxy S
I have visited the service centre. I told them to open and chek my phone but they denied and told me to change the display for around 15K.

I came back to home and kept phone screen on for almost an hour at full brightness and it worked for me (atleast for now). The display looks crisp, bright and vibrant as it was before. 😝😀
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saurabh262
Active Level 1
Galaxy S
its kind of permanent issue and it will increase day by day, phone will start heating soon + now when you will restart flicker will not be there after some time even restart wont help + 40% less battery life
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kkanth
Active Level 8
Galaxy S
mee too facing the same display shaking issue I mean multi touch issue while playing pubg.

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AshwinJames
Active Level 3
Galaxy S
I own s8
 

From last month, my phone started acting weird. Below are the observations:

1. It was observed that on a white/colored background, we can see the burn in of the icons. (attached pic)

2. When I manually adjust the brightness, from 0 to 20%, the display brightness increases. When I increase the brightness more, the display suddenly reduces the brightness and goes greenish. When I keep increasing the brightness, grey horizontal lines are visible across the display and the font changes as well. At 50% brightness, the transitions on the screen are in slow motion and screen is green in color.

3. When the brightness is set beyond 50% then the display is still greenish, horizontal lines are still visible and the brightness is still low.

4. At 100% brightness, the lines are barely visible, the display is on the warmer side.

 

Because of the above, it is impossible to use the phone keeping the brightness on auto mode. The battery is draining fast because I have to keep the phone at 100% brightness to see the screen/phone. The display is horrible to look at.

 

However, when i unlock the phone after resting it, the display works normally with or without auto brightness. Then it goes back to its yellow/green tinted, horizontal lines, faded font display. This shows that the display is capable of being normal. But something is making it go bad, maybe recent update, bugs, drivers etc.

 

I was searching for some solution on the net and I came across that many other Note 9 users are facing the same issue. Most of the phones were affected after 1 year and before 1 year 5 months. None of them have dropped their phones or misused the phones. The Samsung Members users have many threads featuring this problem with a very vague revert from the Samsung team.

 

I gave hard reset, factory reset and cleared the cache as well many times. I have also charged the phone 100%, checked it till it has 10% battery & also gave it a rest for 1 day. But nothing's working.

 

I visited Samsung service center in Kanjirappally , Kottayam, Kerala,India and the only reply i got was "its display issue and it is needed to be changed", without even inspecting the phone.

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JH_jm
Beginner Level 2
Galaxy S

Hi there.  I noticed this happened to my S9+ after trying to hold it in my hand while doing something else.  I saw when it went into the settings but didn't see what menu it went into.  After a while, I realised I mistakenly adjusted the opacity of the blue light filter and that was causing the whitewashed screen for me.  I hope this helps you.

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