promila
Beginner Level 2
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07-03-2018 10:31 PM in
Galaxy S
Dear samsung team,
i am facing problem with my phone it frequently shows adds of other apps which are even not installed on the phone, problem is occuring after OOs upgrade. also consuming so much battery even phone is kept on idle.
while phone is put on charging it automatically goes to internet and opens a malicious websites.
kindly help to resolve this issue. it is so irratating to use phone like this.same behaviour also observed in J7 model.
thanks
i am facing problem with my phone it frequently shows adds of other apps which are even not installed on the phone, problem is occuring after OOs upgrade. also consuming so much battery even phone is kept on idle.
while phone is put on charging it automatically goes to internet and opens a malicious websites.
kindly help to resolve this issue. it is so irratating to use phone like this.same behaviour also observed in J7 model.
thanks
3 Comments
Tarkhan22
Active Level 5
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07-04-2018 12:21 AM in
Galaxy S
ads are not part of os
it is showing because of your installed apps
it is showing because of your installed apps
kannanPS
Active Level 6
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07-04-2018 09:50 AM in
Galaxy S
may be adware...
kannanPS
Active Level 6
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07-04-2018 09:51 AM in
Galaxy S
scan the device using device manager
if nothing fond then factory reset
if nothing fond then factory reset