S25 Ultra Pre_Order Delayed delivery .

[sandeep_d]

I pre-ordered the S25 Ultra Titanium Gray 512GB on January 23rd (In exchange of my S23 Ultra), the very first day of the official announcement. My order moved to "Confirmed" the same day, and the delivery was scheduled for February 8th.

Now, over 15 days later, my order status is still stuck at "Confirmed", with no updates. I’ve reached out to Samsung Expert Support multiple times, but they haven’t provided any clear information—just the usual response: "You'll get an update once it's shipped."

Is anyone else experiencing the same delay?

[khoja]

Yes my order again s25 plus exchange for s24 plus full amount complete but 8th फ़रवरी ko mera order rejected kar diya gaya ye samsung ki bahut purani bimari hai 💔

[sandeep_d]

That's really frustrating. 😮

May be, You should contact Samsung support for a resolution.

[khoja]

I motional black mail

[sensam]

Bro I am also planning exchanging my s23 ultra, how much they give? Is it direct samsung or thru cashify

[sandeep_d]

Exchange is around 59k
Storage Upgrade bonus 12k
Pre-reserve pass 2k

Total discount 73k

[sensam]

Thru samsung or cashify

[sandeep_d]

Samsung thru cashify

[sensam]

Thanks, I heard from people that cashify quoting rate not providing at the time of collecting, is that true

[sandeep_d]

I am still awating for delivery, may be at the time of delivery, will come to know