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Original topic:

S25 Ultra,Fingerprint error

(Topic created on: 09-24-2025 01:16 AM)
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mohmeen78
Active Level 9
Options
Galaxy S

image


Purchased on 22nd sep 2025,fingerprint sensor is not working,tried deleting it and tried with new one,still nogo...Did factory reset,still nogo.any idea...will i get a Replacement of new mobile ,coz it is within 7 days old as per the policy ...

 


1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and go to service center immediately for check and resolves this issue. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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3 Comments
Galaxy S
Remove your mobile temper glass
0 Likes
mohmeen78
Active Level 9
Galaxy S
Have done it nogo...i am not using any screenguard...
0 Likes
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and go to service center immediately for check and resolves this issue. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.