I'm sorry to hear you're experiencing issues with the AI Generative feature displaying the error message "can't generate with this content." This problem has been reported by other users, and several potential solutions have been identified:
1. Disable "Process Data Only on Device" Setting: Some users have found that the AI Generative feature may not function correctly when the "Process data only on device" option is enabled. To resolve this:
Navigate to Settings > Galaxy AI.
Locate the "Process data only on device" option and ensure it is turned off.
Additionally, within the Photo Assist menu, verify that the corresponding setting is also disabled. Users have reported that disabling both settings restored the functionality of the AI Generative feature.
2. Check Network Connection: A stable internet connection is essential for the AI Generative feature to operate properly. Ensure that your device is connected to a reliable Wi-Fi or mobile data network. If the issue persists:
Restart your device.
Try connecting to a different network.
Update your device's software to the latest version.
These steps can help resolve connectivity-related issues affecting the AI Generative feature.
3. Be Mindful of Content Restrictions: The AI Generative feature may not process certain images due to content policies, especially when dealing with faces or large portions of the image. If you encounter the error message "Can't generate fill for this content," consider editing a different part of the image or using another image altogether.
4. Server-Side Issues: Sometimes, the error may result from server-side problems, such as high demand or maintenance. In such cases, waiting and trying the feature at a later time may resolve the issue.
If the problem continues after attempting these solutions, consider reaching out to Samsung Support or visiting a local service center for further assistance.
If you liked My Suggestion then click on three dots (⋮) on my comment and select "Accept Solution" ✅😊.
I'm sorry to hear you're experiencing issues with the AI Generative feature displaying the error message "can't generate with this content." This problem has been reported by other users, and several potential solutions have been identified:
1. Disable "Process Data Only on Device" Setting: Some users have found that the AI Generative feature may not function correctly when the "Process data only on device" option is enabled. To resolve this:
Navigate to Settings > Galaxy AI.
Locate the "Process data only on device" option and ensure it is turned off.
Additionally, within the Photo Assist menu, verify that the corresponding setting is also disabled. Users have reported that disabling both settings restored the functionality of the AI Generative feature.
2. Check Network Connection: A stable internet connection is essential for the AI Generative feature to operate properly. Ensure that your device is connected to a reliable Wi-Fi or mobile data network. If the issue persists:
Restart your device.
Try connecting to a different network.
Update your device's software to the latest version.
These steps can help resolve connectivity-related issues affecting the AI Generative feature.
3. Be Mindful of Content Restrictions: The AI Generative feature may not process certain images due to content policies, especially when dealing with faces or large portions of the image. If you encounter the error message "Can't generate fill for this content," consider editing a different part of the image or using another image altogether.
4. Server-Side Issues: Sometimes, the error may result from server-side problems, such as high demand or maintenance. In such cases, waiting and trying the feature at a later time may resolve the issue.
If the problem continues after attempting these solutions, consider reaching out to Samsung Support or visiting a local service center for further assistance.
If you liked My Suggestion then click on three dots (⋮) on my comment and select "Accept Solution" ✅😊.
Thank you for accepting the solution provided for your concern. If you still experience any issues, please share the details with us through the error report.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
