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01-31-2024 08:52 AM in
Galaxy S- Mark as New
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01-31-2024 09:05 AM (Last edited 01-31-2024 09:06 AM ) in
Galaxy SThey downgraded the display and camera for manufacturing cost reduction and now calling it new concept.
This is so unethical.
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01-31-2024 09:26 AM in
Galaxy S- Mark as New
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01-31-2024 12:40 PM in
Galaxy S![Moderator Moderator](/i/rank_icons/moderator.gif)
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01-31-2024 06:45 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.
This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.
To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.
For camera issue kindly share the log file also share images and short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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