S24FE UI 7 lock screen issue

[Deanos]

Just got the new UI 7 update and I now have issue where the aid and lock screen foesnt show the icons.

I've cleared cache, rebooted, disabled, enabled, changed every setting but still get this.

Most annoying is that at night it just stays on this screen.

The AOD does come on and show for a while, but then it just goes back to this.

Any ideas?

[Munatsi399]

Try using Goodlock Lockstar module to redesign your lock screen

Also contact samsung support so that they are aware of the bug too, maybe there might also be an easier solution to this
https://www.samsung.com/africa_en/support/?cid=sea-alert-redir

[Deanos]

Already had that on. Tried with and have now removed it.
Seams to be a glitch in the transition or display readers or something.

Might just do a full reset later.

But I do see a few others with the same issue so not really happy to have to reset.

[Munatsi399]

Did you try samsung support.... if it's software related an update might be your only way out, resetting i doubt would do you any good, if the support path doesn't work, I sent to link to their live chat were you can chat with an expert to try an figure out solution

[Deanos]

Not yet. Thought Samsung would read thus here and maybe try help.
Oh well.

[Munatsi399]

No they don't you'll need a one on one chat with an expert, they aren't present in this forum

[Munatsi399]

Is your device snapdragon or exynos

[Deanos]

They only did the S24FE in Exynos as far as I'm aware.
But it is the Exynos 2400, yes.

[Munatsi399]

Yaa exynos devices have really been struggling with UI7... they have the most bugs

[Deanos]

Just checked and they didn't do a Snapdragon version of the S24FE.

But weird that some phone have this issue and others don't.

Maybe a full reset might be the way.

Also this UI 7 is a major update so a fresh start is always good.