S24 ultra

[honchos]

How are u 
Why my S24 ultra sometimes touch stops working its just hangs and i keep on restarting my device plent of times then touch starts working plz help me out ,ive also done hard reset but the issue is same i think the issue started after i updated the software but plz help me out what should i do and the touch oftens stops twice a day or sometimes plenty of times
Thanks 😊

[michaeltabletS7plus1]

Oh the old invisible ink trick, nudge nudge wink wink 😉

You will need to go to your nearest Samsung support center.

You either have a hardware issue or I hate to say it, a malware rootkit from downloading a dodgy update from a dodgy location or worse you tried rooting your device following some dodgy online tutorial. A hard reset will not fix the issue in this case. If it is the latter and you can remember what you did, it would be great if you can post it to the community so others can be enlightened and not follow the path to the root of all evil.

Good luck.

[AXEL_77]

The same happens on my s24plus. The touch stops responding

[michaeltabletS7plus1]

Yeah the thing with Viruses, is that they spread...

[AXEL_77]

It's not viruses it's an issue with samsung touch sensitivity

[AXEL_77]

Yeah the problem viruses, is that don't spawn by magic unless you download from unreliable sources...

[honchos]

Did u fix the issue ?

[AXEL_77]

When this happen i just swipe up with the samsung wallet quick access and it brings me to home screen

[michaeltabletS7plus1]

Workarounds aren't fixes. The Q is why are some devices and their users so sensitive and others not. Is it the user or the device or both? Is it buggy hardware and is Samsung to blame? Maybe it is not a virus but just some sort of sensitivity bug going around?

Too sensitive or not too sensitive that is the question.