Original topic:

S24 ultra poor video quality

(Topic created on: 11-28-2024 10:48 AM)
111 Views
q8fh
Beginner Level 2
Options
Galaxy S
Hi,
My s24 ultra videos quality are so poor when uploaded to whatsapp or any other apps.
I tried to edit the video and change video format from HDR 10+ (looks better) option to SDR (plays on any device) option, but nothing changes.
I can't share any good quality videos!
Anyone can suggest any solution?
5 Comments
mammicommend
Active Level 4
Galaxy S
Maybe try doing something with the settings
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q8fh
Beginner Level 2
Galaxy S
Even if I sent the video with HD option on WhatsApp, still the quality is soooo bad.
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Didionpc
Active Level 10
Galaxy S
Disable HDR10+:
Open the Camera app.
Go to Settings > Advanced video options.
Turn off HDR10+. This can sometimes cause compatibility issues with certain apps
Check WhatsApp Settings:
Open WhatsApp.
Tap on the three dots in the top right corner and go to Settings.
Select Storage and data.
Under Media upload quality, set it to Best quality
Use a Different Video Format:
If your videos are recorded in a high-resolution format, try converting them to a more compatible format before uploading. You can use video editing apps available on the Play Store for this purpose.
Update Apps:
Ensure both your WhatsApp and Camera app are updated to the latest versions. Sometimes, updates include fixes for such issues.
Check Network Connection:
A poor network connection can also affect the quality of videos uploaded. Make sure you have a stable and strong internet connection when uploading videos.
If these steps don’t resolve the issue, it might be worth reaching out to Samsung support for further assistance.
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Samsung_specialist
Community Manager
Options
Galaxy S

Sorry to hear that. You can try turning HDR10+ by opening the Camera app>Press Settings>Advanced video options and then turn off HDR10+.

After that, try recording a sample video and testing it on your messaging app to see if that helps.

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q8fh
Beginner Level 2
Galaxy S
I already turned off the HDR10+, sending the video with HD quality. But still the same.
I can even know the people who are sending me videos on WhatsApp that they have been recorded it by note24.
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