Original topic:

S24 ultra gaming , fps drop , not optimistized for gaming, overheating.

(Topic created on: 03-07-2024 07:19 PM)
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AamirKhan__
Active Level 3
Options
Galaxy S
It's been two days,
You can see the fps drop, it's so much frustrating to play at these dropping fps from 90 to 40 . You will get headache in 2 minutes.


 I have posted about s24 ultra lagging issue in game, overheating , fps drop. 

Then @samsung team reply me with something like turn off GPS, clean memory, space issue, Bluetooth and all other basic stuff. 

I want to tell samsung, I know everything about it and I'm following this stuff from my FIRST DEVICE A50s

I'm using priority mode for gaming, game plug-ins, cleaning memory and I have done Basically all methods try and error but nothing is working.

And my s24 ultra have more than 400 gb free space , and game like bgmi/pubg requires < 1 GB ram (less than 1 GB ram) . #playgalaxy #samsung #s24ultra . Is these phone have snapdragon 8 gen 3 and its not capable to optimistized these small game. Why every streamer uses iphone ? why we are lagging here , 

I'm posting video for proof , I have just started my first game and in 7 min it's reaches to 44-47 Celsius. **bleep** I remember my s20 fe 5g was better than these.

 
Darkvader12
Expert Level 2
Galaxy S
On iphone with 60 fps and higher graphic setting it does not get overclocked but In Sammy phones for some reason it is overclocked
Darkvader12
Expert Level 2
Galaxy S
And yes my performance mode is set to standard and auto shifting to 120 hz screen refresh rate when game is turned on
AamirKhan__
Active Level 3
Galaxy S
How you are doing this, means in samsung plug-ins or in game there are no setting like this. Auto shifting 120 fps
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Darkvader12
Expert Level 2
Galaxy S

using routines

AamirKhan__
Active Level 3
Galaxy S
Like how in routines app. What you do , can you guide me 🙂✌️
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Darkvader12
Expert Level 2
Galaxy S
I am having issue with fps although I am not having heating
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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CosmicRages
Active Level 6
Galaxy S
Same problem happened with me just uninstall and reinstall game it worked for me
AamirKhan__
Active Level 3
Galaxy S
Each time I always does this stuff and moreover s24ultra it's only 1 month bro since purchased 🥺. the problem is the game isn't optimistized for #s24ultra , like #iphone #iqoo #oneplus
CosmicRages
Active Level 6
Galaxy S
Whenever a new update comes on Play Store just reinstall game it will be good