Original topic:

S24+ call quality issue

(Topic created on: 01-25-2025 09:03 AM)
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SureshSaravana
Active Level 1
Options
Galaxy S
Hi all! 👋 I recently bought the S24+ and I'm facing call quality issues. Anyone else having the same problem or have any suggestions? 🤔 Please let me know! 🙏 #Samsung #S24Plus #CallQuality #Android #PhoneProblems
8 Comments
rayeesah
Active Level 4
Galaxy S
Many users are facing the same problem due to exynos chip set.
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Galaxy S
Is there any way samsung will fix through OS update?
rayeesah
Active Level 4
Galaxy S
Maybe it is possible, also try restarting your phone and reset Mobile network settings and check sim card is inserted properly.
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Galaxy S
Sure, let me do this 🙏 thanks for the info
Kaushik566
Active Level 8
Galaxy S
S24 plus does support Navic and dual frequency GPS?
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below-given link.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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