S24 Ultra after Using under water

[Sebbie_131]

I used my S24Ultra today to celebrate my Birthday in Atlantis Water Park. And I used it underwater to take photos and video's., after a while I felt like it's getting hot during the weather outside, after a few minutes I noticed that the photo quality is getting worst. When I tried to clean the lens I saw the that there's moist inside the 4 camera. I was very upset.. 🥹🥹

[_carpenter_boy_]

Even Samsung shows waterproof. Don't believe it. It's an electric device.

[Sebbie_131]

Noted.. 😊😊😊

[MOQBALI]

I'm sorry to hear this. Try visiting Samsung or drying your mobile phone; it may improve.

[Samsung_specialist]

We sincerely apologize for any inconvenience you may have experienced, and we are committed to doing everything in our power to assist you.
To address your issue, we recommend handing over the device to any authorized service center for further technical investigation and support.

You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/.

[Sebbie_131]

Its repaired and ready for collection.