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Original topic:

S24 Ultra Link Speed never goes above 1200Mbps in WiFi 6

(Topic created on: 07-04-2024 12:02 AM)
3662 Views
mbushnaq
Active Level 1
Options
Galaxy S
So I had the s24 ultra for a couple of months and I recently noticed that the WiFi link speed always maxes out at 1200Mbps while connected to WiFi 6 5GHz while other devices in the same network can go up to 2400Mbps. I tried different channels in the router but the issue still remains.

I had an s22 Ultra before this and it was reaching 2400Mbps with no issues, so this is definitely not a network issue.

Is there any setting I need to change to have the phone reach higher speeds?

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6 Comments
ojwh
Active Level 10
Galaxy S
Hello. Were you able to figure this one out?

Thanks to you/your post, I now know that WiFi Labs functionality exists on my phone. Discovered this while investigating your post/issue. Interesting to see. Thanks.

And I also wish I had Wi-Fi 6 at home. In places where I've used it, it is really fast. Re Wi-Fi speeds on my phone from using the Wi-Fi Labs functionality, I'm seeing 866 Mbps. It's a Wi-Fi 5 network.

I really don't need a super-super fast Wi-Fi network really as the heaviest stuff I do over Wi-Fi is work related transfers over a local network, averaging no more than 3-5 minutes per run, which is plenty fine for my work purposes.
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mbushnaq
Active Level 1
Galaxy S
Nope, I believe the only way is for Samsung to release an update with a patch for the wifi issue
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Samsung_specialist
Community Manager
Options
Galaxy S

It's understandable to want to maximize your WiFi speeds on your Samsung Galaxy S24 Ultra. Here are some steps and considerations you can try to potentially improve the WiFi link speed:

Ensure that your S24 Ultra has the latest firmware updates installed.

Sometimes resetting network settings can resolve connectivity and speed issues: Go to Settings > General management > Reset > Reset network settings. Confirm the reset.

Although you mentioned trying different channels, also ensure your router firmware is up to date.

Disable Battery Saving Modes: Battery saving modes can limit WiFi performance to conserve power: Go to Settings > Battery and device care > Battery. Ensure that any power saving modes are disabled when testing WiFi speeds.

By following these steps, you should be able to optimize your WiFi performance on the Samsung Galaxy S24 Ultra and potentially achieve higher link speeds closer to 2400Mbps.

If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.

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mbushnaq
Active Level 1
Galaxy S
Thanks for the response. I do not have any power saving options enabled as per the steps you mentioned.
Also, I uploaded the log and submitted an error report. Hopefully I get an answer on this soon as phone has been in the market for 6 months and such major bugs should have already been patched
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DarkLordb2
Beginner Level 5
Galaxy S

Any updates on the fix? 

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mbushnaq
Active Level 1
Galaxy S
No update, unfortunately. I hope OneUI 7 fixes this
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