Original topic:

S24 Ultra Grainy Display, Mura Effect

(Topic created on: 3 weeks ago)
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RELA619
Active Level 6
Options
Galaxy S
Hi All,

I got this S24 Ultra. Which is a genuine piece. But if I look in the display closely, I can see pixels very clearly which make me think that the display is not original. I have 22 Ultra and 24 as well and the pixels don't appear that clear if you see them closely. Also you cannot catch this in one shot. I tried this with customer care as well they said the display is original. But when I showed them at pixel level they got confused. 



Rectangle, Pixel blur


The color changes after minimizing the app


I'm uploading this, can you pls confirm if this happens in 24 Ultra or the display is changed. 
I changed the panel to black and see those rectangular stripes on the brightness and audio panel, this doesn't happen if it's a light color. 
You can also see when the background gets blurred there's a patchyness on screen. 

The color changed after minimizing the apps

Update: Finally found the term, It's called OLED Mura with causes grainy screen. You check "Ipad pro" grainy effect by Ben Aqua on youtube. That's the same thing happening on my Ultra.
If you can't see it in video, watch on youtube
S24 Ultra Mura effect or Grainy Display issue 

13 Comments
YesImAk
Active Level 7
Galaxy S
Hello, i also have S24 Ultra but im unable to see your video I will confirm once the video is watchable
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YesImAk
Active Level 7
Galaxy S
Are you using any screen protector?
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RELA619
Active Level 6
Galaxy S
Yes, normal uv pro that comes for s2U
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YesImAk
Active Level 7
Galaxy S
Your video is very blurry i can't see anything
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RELA619
Active Level 6
Galaxy S
Yeah, quality degraded. How to upload hd quality. It degraded automatically
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millersplanet
Active Level 3
Galaxy S
From where did you purchase the phone and how long after buying it did you notice this?
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RELA619
Active Level 6
Galaxy S
Bought on 24th noticed around 3-4 May. Open box phone
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millersplanet
Active Level 3
Galaxy S
There many scams happening from online platforms similar thing happened with me when i purchased s22 ultra..
I suggest u cross check ur warranty status and imei info when was the device first registered and check from authorised service Centre
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RELA619
Active Level 6
Galaxy S
Checked everything. Phone is legit. No issues in that. Works like new, gives 6hrs SOT 24hrs backup at just 85% charge.
I just found this blurriness after a while. This caught my eye. Phone works normal, if I give this phone to anyone they'll not catch this issue. I by mistake caught this display.
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