S23FE No Updates

[Shrizzy]

It's been almost a year since I have gotten the Samsung S23 FE and I have still not received any updates. This is absolutely shocking. Fater countless emails and messages to the Samsung team, there has been no progress. They have always said that it will come in a "batch" however my phone has not received an update since September 2023. I have tried everything including updating through Smart Switch on PC however still no update. What can I do? Is it possible to return this horrible phone? I have had enough.

[Neolyn]

Check in Settings. Follow this direction in Settings.

Software Update > Download and Install.

[Shrizzy]

I have tried that a million times😅

[Neolyn]

That's odd. Can you attach a screenshot at the end of this direction in Settings.

About phone > Software Information.

[Neolyn]

Have you tried to do a factory reset?

[Shrizzy]

yes

[Neolyn]

Go on Galaxy Store > Menu > Updates.

Update all. You might see Software Update there.

[Shrizzy]

Unfortunately nothing there either. Only my browser had an update available

[Neolyn]

What One UI are you on now and Security Update?

[Shrizzy]

This is my current info