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Original topic:

S23 ultra

(Topic created on: 02-17-2024 07:05 PM)
192 Views
Mahmoud217
Active Level 3
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Galaxy S
Hi guys... on S 23 ultra streo speakers aren't working on call while on speaker..is it normal?
3 Comments
Zammi
Active Level 9
Galaxy S
Yes it's normal behavior
Oozywriter
Active Level 4
Galaxy S
Sounds are really good in S24
Samsung_specialist
Community Manager
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Galaxy S

The stereo speakers on the Samsung Galaxy S23 Ultra should be operational during calls, including when the speakerphone mode is activated.

To troubleshoot the problem, you can try the following steps:

1.Restart your device: Sometimes, a simple restart can resolve software glitches or temporary issues.

2. Check for software updates: Ensure that your device's software is up-to-date by navigating to Settings > Software Update > Download and install.

3. Test in safe mode: Boot your device into safe mode to determine if a third-party app is causing the issue. If the problem persists in safe mode, it may be related to the device's software or hardware.

4.Reset app preferences: Go to Settings > Apps > Menu (three dots) > Reset app preferences. This will reset all app preferences, including any settings related to the phone app, which might help resolve the issue.

5. Perform a factory reset: If none of the above steps resolve the issue, you may consider performing a factory reset on your device. Make sure to back up your important data before proceeding with a factory reset, as it will erase all data on your device.

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