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05-18-2025 08:54 PM in
Galaxy S- Mark as New
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4 weeks ago in
Galaxy SWe completely understand the inconvenience you are experiencing, to help you address the issue please to follow the below steps:
1.Make sure the camera lens is clean
2.Deactivate Tracking auto-focus
3.Reset the camera app
4.Try using the camera again in Safe mode
Reset Camera app
1
Open Camera and select Settings.
2
Select Reset settings.
3
Tap Reset to reset the Camera app.
Force restart your device
If your device is still slow or freezes even after you reset the Camera app, try force restarting your device to resolve the issue.
1
Turn off your device by holding down the Volume down key and Side key, then selecting Power off.
2
Once the screen goes black, press and hold the Volume down key and Side key.
3
When the Samsung logo appears on screen, release both fingers from the keys.
If the issue remais we advise you to visit the service center, you can locate the nearest one through the below link: https://www.samsung.com/ae/support/service-center/
