Check Secure Folder Settings: Ensure that the Secure Folder is properly set up and that the albums are not hidden. Sometimes, a setting might have changed inadvertently.
Restart Your Device: A simple restart can sometimes resolve temporary glitches.
Update Software: Make sure your device is running the latest software version. Samsung often releases updates that fix bugs.
Clear Cache: Go to Settings > Apps > Secure Folder > Storage > Clear Cache. This can help resolve any temporary issues.Re-add Albums: If the albums are still missing, try re-adding them to the Secure Folder.
If these steps don’t help, you might want to reach out to Samsung Support for further assistance. They can provide more specific troubleshooting steps or escalate the issue if needed.
If your question has been answered, please press the "Accept as Solution" button. There are three dots to the right of my comment; press them to see "Accept Solution".
We sincerely apologize for the inconvenience you have experienced. If the problem persists, please send us an Error Report by following these steps: - Head to the Samsung Members app - Support - Send feedback - Error report . - Tap 'OK' to send System Log Data. - Select the symptom and include as much detail as possible.
