S23 edge lighting style not working

[Kamilt]

S23 edge lighting style not working 😕 

[Wodehouse]

Edge lighting is a cool feature on the S23. Let's troubleshoot why the Edge lighting style might not be working:

Possible Causes
1. *Edge lighting disabled*: Ensure that Edge lighting is enabled in Settings > Display > Edge screen > Edge lighting.
2. *Notification settings*: Check if notifications are allowed for the apps you want to trigger Edge lighting. Go to Settings > Apps > [App name] > Notifications.
3. *Edge lighting style not selected*: Verify that you've chosen a lighting style in Settings > Display > Edge screen > Edge lighting > Lighting style.
4. *Software issues*: Sometimes, a software glitch can cause Edge lighting to malfunction. Try restarting your device or checking for software updates.

Troubleshooting Steps
1. *Restart your device*: A simple reboot can often resolve software-related issues.
2. *Check for software updates*: Ensure your device is running the latest software.
3. *Reset Edge lighting settings*: Go to Settings > Display > Edge screen > Edge lighting > Reset.
4. *Clear cache and data*: Clear the cache and data of the Edge screen app (Settings > Apps > Edge screen > Storage > Clear cache and Clear data).

If none of these steps resolve the issue, consider contacting Samsung support for further assistance.

If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊

[SumexP]

Try this setting, as shown in the image.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Enable and set it in the Notification settings.

Path: Settings > Notifications > Notification pop-up style > Edge lighting style > Select Effect, Color, Advanced > ta ‘Done.’

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support