S23 display green line issue

[amrith22]

I hope this message finds you well. I am writing to bring to your immediate attention a serious issue with my Samsung galaxy s23 plus Recently, I noticed a persistent green line running vertically across the screen, severely affecting the display quality and overall user experience. I would like to highlight that this issue appeared under normal usage, and there was no physical damage or mishandling of the device on my part. Given that this problem seems to be inherent to the device itself, I believe this to be a manufacturing defect or a quality control issue on Samsung's part. As a loyal customer who has always chosen Samsung for its reputation of quality and reliability, I am deeply disappointed by this situation. I kindly request that you take the necessary steps to resolve this issue promptly, whether through a replacement screen, a device replacement, or any other suitable remedy in line with Samsung’s customer satisfaction standards. Please let me know the next steps in the resolution process, as well as any documentation you may require from my side. I trust that Samsung will take responsibility for this matter and act quickly to restore my faith in your products. Thank you for your prompt attention to this matter. I look forward to your timely response and a satisfactory resolution.

[SusovanD]

Same thing happened to my s23 ultra

[RajathSR]

visit your nearest service centre
hopefully you'll get the replacement for free

[sher10ck]

Does green line came after oneui 7 beta update

[amrith22]

No . Using official updates

[amrith22]

Came on oneui 6.1 regular updates

[sher10ck]

Did you visited samsung service center? If yes what they did.

[amrith22]

Have to visit. Ill imform

[Arijit5551]

This is a serious concern. What is samsung doing about it??

[prasad987]

Was it due to heating of device? Bcoz i observed in normal usage device is heating up. And in case of google map is used its heats ridiculous. From your experience other can prevent this issue. Hope samsung support s23 series with free of cost replacement for lifetime