S23 crashing after using instagram reels

[nishantsingh97]

Hi 

Does anyone facing the same issue in S23 

While using instagram reels my phone suddenly crashed and switch off .

This happens to me 4 5 times in past 2 days.

[kumarchin2]

Yes facing same issue from past 2 days.

[GuruMoorthy__]

Happens for me twice

[Neeru_S23Ultra]

Yes

[kumarchin2]

Issue fixed

[Members_b5HYWjX]

How issue is fixed? I couldn't find the solution.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Members_b5HYWjX]

How issue is fixed? I couldn't find the solution

[kumarchin2]

Contact customer support team over remote team resolve the issue

[Members_b5HYWjX]

Is there a any link for I can contact them