Original topic:

S23 battery draining quickly

(Topic created on: 10-07-2024 11:00 AM)
239 Views
anilysm
Active Level 3
Options
Galaxy S
Hi all, I bought new s23 one week before, but its battery is draining quickly almost 15 percent in one hour of basic usage. What can be done. Any suggestion.
Thanks in advance.
SanjuIndia
Active Level 8
Galaxy S
Set on Light performance mode.... Keep google tracking & Nearby device tracking off...
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anilysm
Active Level 3
Galaxy S
I will try this.
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anilysm
Active Level 3
Galaxy S
But with new phone i dont think we should be doing this.
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SanjuIndia
Active Level 8
Galaxy S
Stop background used apps...see screenshot1728278765600.jpg
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anilysm
Active Level 3
Galaxy S
Already doing this. Thanks for your input.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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anilysm
Active Level 3
Galaxy S
Can i try cleaning partition cache? If yes then how can i do it. Hope it doesn't erases phone data.
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anilysm
Active Level 3
Galaxy S
Any update on my query
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goodthings
Expert Level 5
Galaxy S
Your's device is new so please give it some time. After some time and After some updates all is well. So please don't bothered about this issue now. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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