Kurral
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4 weeks ago in
Galaxy S
After the June security patch, my S23 Ultra screen has started freezing.
Has anyone else experienced this?
1 Comment
Wodehouse
Expert Level 5
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy S
It is unfortunate. Try these steps
Soft Reboot: Hold the Volume Down and Power buttons simultaneously until your phone restarts. This often resolves minor software glitches.
* Clear Cache Partition: This is a frequently recommended step after major software updates.
* Turn off your device.
* Connect your phone to a PC, other device via USB.
* Press and hold the Volume Up key and the Power key simultaneously.
* When the Android logo appears, release both keys.
* Wait until the Android system recovery menu appears.
* Use the Volume Down key to highlight "wipe cache partition."
* Press the Power key to select it.
* Use the Volume Down key to highlight "yes" and press the Power key to select.
* Once the cache wipe is complete, "Reboot system now" will be highlighted. Press the Power key to restart.
* Check/Clear App Cache/Data: If the freezing seems related to a specific app, try clearing its cache and data.
* Go to Settings > Apps.
* Find the problematic app (e.g., Google, Instagram).
* Tap on Storage.
* Select Clear cache and then Clear data (be aware that clearing data will reset the app to its default state and you'll lose any stored settings or login information for that app).
* Update All Apps: Ensure all your installed applications are updated to their latest versions via the Google Play Store and Galaxy Store.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved/Accept as a solution". Thank you 😊
Soft Reboot: Hold the Volume Down and Power buttons simultaneously until your phone restarts. This often resolves minor software glitches.
* Clear Cache Partition: This is a frequently recommended step after major software updates.
* Turn off your device.
* Connect your phone to a PC, other device via USB.
* Press and hold the Volume Up key and the Power key simultaneously.
* When the Android logo appears, release both keys.
* Wait until the Android system recovery menu appears.
* Use the Volume Down key to highlight "wipe cache partition."
* Press the Power key to select it.
* Use the Volume Down key to highlight "yes" and press the Power key to select.
* Once the cache wipe is complete, "Reboot system now" will be highlighted. Press the Power key to restart.
* Check/Clear App Cache/Data: If the freezing seems related to a specific app, try clearing its cache and data.
* Go to Settings > Apps.
* Find the problematic app (e.g., Google, Instagram).
* Tap on Storage.
* Select Clear cache and then Clear data (be aware that clearing data will reset the app to its default state and you'll lose any stored settings or login information for that app).
* Update All Apps: Ensure all your installed applications are updated to their latest versions via the Google Play Store and Galaxy Store.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved/Accept as a solution". Thank you 😊
