Original topic:

S23 Ultra with android 14 unable to enrol for SBI yono app

(Topic created on: 01-16-2024 10:11 AM)
1367 Views
kat0072
Active Level 4
Options
Galaxy S
S23 Ultra with android 14 unable to enrol for SBI yono app. Trued the yono lite app too same issue. Trigger message for login registration is the issue. App unable to send sms most of the time. Samsun team fix this issue.


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10 Comments
Thieen
Active Level 4
Galaxy S
Give sms permission
0 Likes
kat0072
Active Level 4
Galaxy S
Tried all the problem is not all times it sends sms.. even if sms is sent it didn't receive response from sbi auto reply system
0 Likes
kat0072
Active Level 4
Galaxy S
See this all failuresSmartSelect_20240116_102718_SMS Organizer_1000011514_1705381039.jpg
0 Likes
Galaxy S
If Esim then wont register physical sim needed
0 Likes
Rahul_Rajput
Active Level 6
Galaxy S
Check your recharge plan that is with sms or not
0 Likes
kat0072
Active Level 4
Galaxy S
Its postpaind non esim plan on SIM1 tray... so practically no confusion on it. 👍
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request you kindly contact the related application helpline to make sure there is no issue from their end. If you are using UPI apps in a secure folder then we want to inform you that the UPI apps are not working in a secure folder as this is the concept in the new update.

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

kat0072
Active Level 4
Galaxy S
Thanks. Error report with system logs and screenshot sent.
0 Likes
pranhatflame
Active Level 1
Galaxy S
Why in secure folder UPI application is not working
0 Likes