Original topic:

S23 Ultra Problems

(Topic created on: 03-31-2024 12:57 PM)
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ameal
Active Level 4
Options
Galaxy S
I am not happy with my S23 Ultra phone.
These are the following reasons
Not able to enjoy full HD content on Hotstar
Sim Network problem
Battery Drain problem
Display Quality is not good

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22 Comments
Luck-è
Active Level 7
Galaxy S
Kindly visit service center.. i am using s23 ultra not facing anything like that !
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ameal
Active Level 4
Galaxy S
Did you compare with any other phone?
Did you buy S23 Ultra online or offline?

I was able to play full HD content on my previous phone Realme 9 pro plus
But with S23 ultra video quality is not good on Hotstar premium.
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Luck-è
Active Level 7
Galaxy S
Why ill compare ! I don't have any issues with my device at all its working fine .yes i bought it offline
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ameal
Active Level 4
Galaxy S
There is need to compare .
Internet Speed also play a role.

When I watch the same content on my TV quality is very good.
I can see small details like pimple on face.
When I watch the same content on my laptop quality decreases a bit . (Can't achieve quality of TV)

When I watch the same content on S23 Ultra it is so bad that quality looks like 480p
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Luck-è
Active Level 7
Galaxy S
Set to the max resolution of the screen an then watch and use wifi for better network strength for watching hdr contents
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ameal
Active Level 4
Galaxy S
It never worked
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Luck-è
Active Level 7
Galaxy S
Then you should visit care to get solved your problem. How you using then your phone if you facing this type issue just called samsung care ask about it
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ameal
Active Level 4
Galaxy S
If there is hardware problem then video quality should be bad everywhere ..
Video quality is good on Sony Liv and YouTube .
Bur not good on Hotstar and Jio Cinema and some other apps
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ameal
Active Level 4
Galaxy S
Samsung Support is saying "Hostar and Jio Cinema are 3rd party apps". So They can't help
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